This privacy statement is effective as of 14th March 2024 However, it’s important to keep in mind that this privacy statement will be frequently revised to ensure that any modifications in the handling of your personal data or alterations in the relevant laws are accurately reflected. Data2cloud is committed to protecting the privacy of our clients and anyone we engage with on their behalf, as well as any visitors to our website. This Privacy Policy describes our current practices regarding the personal data that we collect from you when you visit and use our website and tell you about your privacy rights and how the law protects you. Personal data is information that identifies you, such as your name, e-mail address, phone number or mailing address.

This website is not intended for children, and we do not knowingly collect data relating to Children. The terms “we”, “us” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Services. By accessing our Site or our Services, you accept our Privacy Policy, Cookies Policy and Terms & Conditions of use; you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

Please read this Privacy Policy to understand how we may use your Personal Information. This Privacy Policy may vary from time to time. Where material changes are made to this Privacy Policy, we will take appropriate steps to notify users through suitable communication channels.

Data2Cloud acts as the Data Controller for the personal data collected through this website. The information provided below intends to provide you all relevant information in relation to the collection and processing of information that may be collected through this website Data2cloud.com (hereinafter, “the website”) Data2cloud Services may collect and process personal data relating to you when you visit this website.

Data2cloud processes your personal information to meet our legal, statutory, and contractual obligations and to provide you with our products and services. Personal data collected shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed Each category of personal data is collected and processed based on an appropriate lawful basis.

The personal data that we collect from is:

• Name
• Business Email; as provided during your inquiry at our website
• Contact number

We collect information in the below ways:

• Information that you provide via our website, including information you provide when you register on our website e.g., name, email address, company, and telephone number.
• Information about your computer and about your visits to and use of this Site, such as your Internet Protocol (IP) address, demographics, your computers’ operating system, and browser type and information collected via cookies. Consent shall be obtained prior to the use of non-essential cookies and tracking technologies. Users may manage their cookie preferences through browser settings or cookie banners.
• We use technologies that collect anonymous data about the use of our Website. This technology does not identify you personally. We use this data to compile statistics about our visitors and the ways they use our Website. For example, we log which pages users access and which Web browsers and operating systems they use. We may also determine which domain you are coming from before visiting our Website to more accurately gauge our users’ demographics.
• Cookie related details – Data2cloud sometimes collects anonymous information from visits to the website to help in providing better customer service. This anonymous information is sometimes known as ‘Click Stream Data’. Data2cloud may use this data to analyze trends and statistics and to help provide the user with better customer service. Cookies can be used to provide users with tailored information from the website.
• We may also use Web beacons in the marketing e-mails we send. These non-intrusive tags help us know when you view our e-mails. We use this data to understand what kinds of content are of interest to you. You may be able to disable such tracking by setting your e-mail client to display messages as text only or by turning off image display.

Data2cloud takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below:

• To provide better usability, troubleshooting, and site maintenance.
• To understand which parts of the website are visited and how frequently
• To identify you once you register on our website.
• To contact you and respond to your questions or requests.
• To provide access to desirable content based on your preferences.
• To process job application and alumni related requests, more details about which are available on corresponding portals of this website.
• To comply with laws and regulations that are applicable to us.
• To improve and check our websites so that it will be convenient for you and your device to view content of our websites.
• To enable you to take part into interactive features of our websites when you choose to do so.
• To keep our websites safe and secure.
• To measure or understand the effectiveness of advertising we send you and others, and to deliver relevant advertising to you.
• To make suggestions and recommendations to you and other users of our websites about our products.

Individuals have the right to access, rectify, erase, restrict processing, object to processing, withdraw consent, and request data portability, in accordance with applicable data protection laws. You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications by emailing us at sales@data2cloud.om

You have the right to access any personal information that Data2cloud processes about you and to request information about:

• What personal data we hold about you.
• The purposes of the processing.
• The categories of personal data concerned.
• The recipients to whom the personal data has/will be disclosed.
• How long we intend to store your personal data for.

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information, and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Any third-party processing of personal data shall be governed by formal agreements ensuring appropriate data protection and confidentiality obligations.

Data2cloud takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. Appropriate technical and organizational measures are implemented to protect personal data, including access control, encryption, logging, and monitoring mechanisms. We work hard to protect you and your information from unauthorized access, alteration, disclosure, or destruction and have several layers of security measures in place, including but not limited to Firewall, Gateway protection, data encryption, security software, such as anti-spyware and antivirus programs, to help detect and remove malicious code if it slips into our network.

Update programs and systems regularly: we do update our systems and infrastructure regularly, which contain vital security upgrades that help protect against known bugs and vulnerabilities.

Monitor for intrusion: we use intrusion detectors to monitor system and network activity.

We further protect your information from potential security breaches by implementing certain technological security measures, including encryption and firewalls. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Services, you acknowledge that you understand and agree to assume these risks.

You are not obligated to provide your personal information to Data2cloud, however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

Personal data shall not be retained longer than necessary and will be securely deleted or anonymized after the retention period in accordance with legal and regulatory requirements.

Personal data may be transferred outside the Sultanate of Oman only in compliance with applicable legal and regulatory requirements, ensuring adequate levels of data protection

In the event of a personal data breach, appropriate steps shall be taken to assess, contain, and notify relevant authorities and affected individuals in accordance with applicable laws.

1. Breach Notification: Data2Cloud commits to notifying Data Controllers of any PII breach within 72 hours of verification.
2. Data Deletion: Upon contract termination, all PII contained in Customer Tenant environments will be deleted or returned within 30 days.
3. Segregation: Customer Tenant Data is strictly separated from Data2Cloud’s own marketing and analytics processing.
4. Portability: Data2Cloud provides standard export mechanisms for customer data in common formats, supporting data portability requirements.
5. Subprocessors: A current list of third-party subprocessors is available in our Trust Center/Service Portal, and we commit to providing notification of changes.

Contacting The Website

For the purposes of relevant data protection legislation, we are a controller of your personal data, and as a controller we use the personal data we hold about you in accordance with this Privacy Notice.

If you have any questions about this privacy statement or the practices of this website or in connection with our processing of your personal data, please contact:

• By email: Data Protection Officer on dpo@data2cloud.om.
• By post to: Please refer to our Contact Us page for our physical locations.